KRM is a provider of services to organizations that sponsor virtual events. Therefore, any issues related to content are the responsibility of the sponsoring organization and buyers of the events and/or products must contact the sponsoring organization.
Any issues relating to defective, damaged or incorrect product OR virtual event services that are not acceptable are the responsibility of KRM Information Services, Inc., for which KRM has an unconditional money-back guarantee. Please contact KRM's Customer Service Department for corrective action at 800.775.7654, 715.833.5426 or custserv@krm.com.